PDQ incident

Scan data/results delayed & vulnerability delays

Resolved after 6 hours 43 minutes, affecting Device Scans and Vulnerability Management, on July 20, 2026.

monitoring Jul 20, 2026, 06:32 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 20, 2026, 02:47 PM UTC
Resolved
Jul 20, 2026, 09:30 PM UTC
Duration
6h 43m
Detected by Pingoru
Jul 20, 2026, 02:47 PM UTC

Affected components

Device ScansVulnerability Management

Update timeline

  1. investigating Jul 20, 2026, 02:47 PM UTC

    Connect scan results are currently delayed. We are investigating the issue.

  2. identified Jul 20, 2026, 02:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 20, 2026, 04:22 PM UTC

    A few fixes have been made. We are evaluating how effective they were and discussing further options to accelerate resolution.

  4. identified Jul 20, 2026, 06:14 PM UTC

    Additional scaling has been done to help return operations to normal in a timely manner. We're on the road to recovery and we should be back to normal within the next hour.

  5. monitoring Jul 20, 2026, 06:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 20, 2026, 09:30 PM UTC

    This incident has been resolved.

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