PDQ incident

SimpleMDM application degraded performance

Resolved after 14 hours 10 minutes, affecting App Licensing and Distribution and App Upload Processing and 1 more, on December 1, 2025.

monitoring Dec 01, 2025, 09:06 PM UTC

We are continuing to monitor for any further issues.

Started
Dec 01, 2025, 08:00 AM UTC
Resolved
Dec 01, 2025, 10:10 PM UTC
Duration
14h 10m
Detected by Pingoru
Dec 01, 2025, 08:00 AM UTC

Affected components

App Licensing and DistributionApp Upload ProcessingConfiguration Profile DistributionApple Business Manager Device Assignment Sync (DEP)

Update timeline

  1. monitoring Dec 01, 2025, 09:05 PM UTC

    SimpleMDM application is intermittently slow or failing to respond.

  2. monitoring Dec 01, 2025, 09:06 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Dec 01, 2025, 10:10 PM UTC

    This incident has been resolved.

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