PDQ incident

Delays on gathering device information

Resolved after 3 hours 45 minutes, affecting Deployments and Device Scans, on December 15, 2025.

monitoring Dec 15, 2025, 07:10 PM UTC

Delays are no longer happening, and we are monitoring to make sure all items are resolved

Started
Dec 15, 2025, 06:19 PM UTC
Resolved
Dec 15, 2025, 10:04 PM UTC
Duration
3h 45m
Detected by Pingoru
Dec 15, 2025, 06:19 PM UTC

Affected components

DeploymentsDevice Scans

Update timeline

  1. investigating Dec 15, 2025, 06:19 PM UTC

    We are currently investigating delays on device information such as online/offline device info, scans, and deployment information.

  2. monitoring Dec 15, 2025, 07:10 PM UTC

    Delays are no longer happening, and we are monitoring to make sure all items are resolved

  3. resolved Dec 15, 2025, 10:04 PM UTC

    After monitoring we are not seeing any more delays

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