PDQ incident

Connect custom scans delayed

Resolved after 2 hours 25 minutes, affecting Device Scans, on January 21, 2026.

investigating Jan 21, 2026, 04:04 PM UTC

We are continuing to investigate this issue. Current impact is that some scan results may be delayed by up to 1.5 hours.

Started
Jan 21, 2026, 03:27 PM UTC
Resolved
Jan 21, 2026, 05:53 PM UTC
Duration
2h 25m
Detected by Pingoru
Jan 21, 2026, 03:27 PM UTC

Affected components

Device Scans

Update timeline

  1. investigating Jan 21, 2026, 03:27 PM UTC

    Custom scan results may be delayed by over an hour. We are currently investigating the issue.

  2. investigating Jan 21, 2026, 04:04 PM UTC

    We are continuing to investigate this issue. Current impact is that some scan results may be delayed by up to 1.5 hours.

  3. resolved Jan 21, 2026, 05:53 PM UTC

    This incident has been resolved.

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