PDQ incident

Connect - Inconsistent device "Online" status

Resolved after 32 minutes, affecting PDQ Connect Agent, on March 7, 2026.

resolved Mar 07, 2026, 07:04 PM UTC

We have resolved an issue with our metrics. This incident should have displayed no impact to customers.

Started
Mar 07, 2026, 06:31 PM UTC
Resolved
Mar 07, 2026, 07:04 PM UTC
Duration
32m
Detected by Pingoru
Mar 07, 2026, 06:31 PM UTC

Affected components

PDQ Connect Agent

Update timeline

  1. investigating Mar 07, 2026, 06:31 PM UTC

    Some customers may notice inconsistencies in the count of online devices. We are investigating alerts in our infrastructure.

  2. resolved Mar 07, 2026, 07:04 PM UTC

    We have resolved an issue with our metrics. This incident should have displayed no impact to customers.

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