PDQ incident

Connect Incident - Delayed device group membership updates and automations

Resolved after 3 hours 30 minutes, affecting Automations and Deployments and 1 more, on May 11, 2026.

monitoring May 11, 2026, 03:26 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 11, 2026, 02:23 PM UTC
Resolved
May 11, 2026, 05:53 PM UTC
Duration
3h 30m
Detected by Pingoru
May 11, 2026, 02:23 PM UTC

Affected components

AutomationsDeploymentsDevice Scans

Update timeline

  1. investigating May 11, 2026, 02:23 PM UTC

    Connect is currently experiencing a delay in updates to device group memberships and triggered automations. The team is working to resolve the issue.

  2. identified May 11, 2026, 02:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 11, 2026, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 11, 2026, 05:53 PM UTC

    This incident has been resolved.

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