Resolved after 6 hours 54 minutes, affecting ACH-PSE, on August 28, 2026.
Dear Customer, The incident has been resolved, PSE in COLOMBIA for the PayU platform in the last 83 minutes is operating. Sincerely, PayU customer service.
Affected components
Update timeline
- investigating Aug 28, 2026, 07:11 PM UTC
Dear Customer Since the 11:00 GMT - 5 we are having problems with PSE in COLOMBIA for PayU platform, declined transactions increased, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
- resolved Aug 29, 2026, 02:06 AM UTC
Dear Customer, The incident has been resolved, PSE in COLOMBIA for the PayU platform in the last 83 minutes is operating. Sincerely, PayU customer service.
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