Resolved after 4 hours 12 minutes, affecting Payin - Bre-B, on October 27, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 27, 2026, 01:13 PM UTC
We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- investigating Oct 27, 2026, 01:29 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 27, 2026, 05:12 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 27, 2026, 05:12 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 27, 2026, 05:25 PM UTC
This incident has been resolved.
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