Paxos incident

Degraded Paxos API Availability

Resolved after 12 minutes, affecting Trading - Orders and Market Data and 1 more, on September 1, 2026.

investigating Sep 01, 2026, 06:08 PM UTC

At 17:45 UTC, we restored normal API availability by rolling back a recent configuration change. We are monitoring the service to confirm continued stability.

Started
Sep 01, 2026, 05:33 PM UTC
Resolved
Sep 01, 2026, 05:46 PM UTC
Duration
12m
Detected by Pingoru
Sep 01, 2026, 05:33 PM UTC

Affected components

Trading - OrdersMarket DataProfiles and BalancesIdentities and AccountsFiat TransfersCrypto TransfersCrypto Transfer Fees

Update timeline

  1. investigating Sep 01, 2026, 06:08 PM UTC

    Beginning at 17:33 UTC, some requests to the Paxos API returned HTTP 503 errors. Affected operations included balances, transfers, orders, and other API requests. We are investigating and will provide further updates.

  2. investigating Sep 01, 2026, 06:08 PM UTC

    At 17:45 UTC, we restored normal API availability by rolling back a recent configuration change. We are monitoring the service to confirm continued stability.

  3. resolved Sep 01, 2026, 06:10 PM UTC

    This incident has been resolved.

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