Resolved after 18 minutes, affecting Trading - Orders, on July 21, 2026.
A fix has been implemented and order routing to external venues has recovered. We are monitoring to ensure platform stability.
Affected components
Trading - Orders
Update timeline
- investigating Jul 21, 2026, 04:45 PM UTC
We are currently experiencing degraded order routing to external trading venues. Orders continue to route to the itBit exchange while we investigate.
- identified Jul 21, 2026, 04:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 21, 2026, 04:49 PM UTC
A fix has been implemented and order routing to external venues has recovered. We are monitoring to ensure platform stability.
- resolved Jul 21, 2026, 04:51 PM UTC
This incident has been resolved.
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