Resolved after 27 minutes, affecting USD Transfers and Crypto Transfers and 1 more, on November 18, 2025.
The backlog affecting fiat and crypto transfers has now been fully processed.
Affected components
Update timeline
- identified Nov 18, 2025, 02:34 PM UTC
An upstream outage on Cloudflare affecting Paxos vendors is causing an intermittent service disruption to our Fiat Transfer functionality and related API endpoints. This is specifically impacting the CreateWireWithdrawal and Create CryptoWithdrawal endpoints. Customers may experience delays in processing wire transfers and delays to crypto deposits and withdrawals. We are actively monitoring the situation and will provide an update when the vendor reports a resolution.
- identified Nov 18, 2025, 02:34 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 18, 2025, 02:50 PM UTC
The backlog affecting fiat and crypto transfers has now been fully processed.
- resolved Nov 18, 2025, 03:02 PM UTC
This incident has been resolved.
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