Paxos incident

Paxos API incident - Resolved

Resolved after 35 minutes, affecting Trading - Orders and Quotes and Quote Executions and 1 more, on November 20, 2025.

investigating Nov 20, 2025, 05:44 PM UTC

At the moment, we are experiencing an incident affecting Paxos API endpoints. As a result, API requests that use JWS request signing are failing with 401 errors. Our Engineering team is actively working on the issue, and we expect it to be resolved shortly.

Started
Nov 20, 2025, 05:44 PM UTC
Resolved
Nov 20, 2025, 06:19 PM UTC
Duration
35m
Detected by Pingoru
Nov 20, 2025, 05:44 PM UTC

Affected components

Trading - OrdersQuotes and Quote ExecutionsProfiles and BalancesIdentities and AccountsOrchestrations APIFiat TransfersCrypto TransfersCrypto Transfer FeesTax FormsAuthentication

Update timeline

  1. investigating Nov 20, 2025, 05:44 PM UTC

    At the moment, we are experiencing an incident affecting Paxos API endpoints. As a result, API requests that use JWS request signing are failing with 401 errors. Our Engineering team is actively working on the issue, and we expect it to be resolved shortly.

  2. resolved Nov 20, 2025, 06:19 PM UTC

    This incident has been resolved.

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