Resolved after 7 hours 15 minutes, affecting Crypto Transfers and Crypto Transfers and 1 more, on December 10, 2025.
The fix has been deployed, and we are now processing the backlog of previously skipped deposits.
Affected components
Crypto TransfersCrypto TransfersCrypto Transfers
Update timeline
- investigating Dec 10, 2025, 04:20 PM UTC
At this time, we are experiencing an outage affecting the Transfers endpoints. As a result, crypto deposits on the Polygon chain may be delayed while we work to resolve the issue.
- identified Dec 10, 2025, 04:51 PM UTC
The root cause has been identified, and Engineering is currently implementing a fix.
- identified Dec 10, 2025, 09:36 PM UTC
The fix has been deployed, and we are now processing the backlog of previously skipped deposits.
- resolved Dec 10, 2025, 11:35 PM UTC
This incident has been resolved.
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