Paxos incident

Paxos - Dashboard KYC Verification Incident Detected

Resolved after 26 minutes, affecting Dashboard Web UI, on January 8, 2026.

identified Jan 08, 2026, 03:37 PM UTC

We are experiencing an issue affecting KYC verification in the Paxos Dashboard. Users with sensitive roles may be unable to complete KYC verification. Our Engineering team is working on the issue.

Started
Jan 08, 2026, 03:37 PM UTC
Resolved
Jan 08, 2026, 04:03 PM UTC
Duration
26m
Detected by Pingoru
Jan 08, 2026, 03:37 PM UTC

Affected components

Dashboard Web UI

Update timeline

  1. identified Jan 08, 2026, 03:37 PM UTC

    We are experiencing an issue affecting KYC verification in the Paxos Dashboard. Users with sensitive roles may be unable to complete KYC verification. Our Engineering team is working on the issue.

  2. resolved Jan 08, 2026, 04:03 PM UTC

    The issue is now resolved.

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