Paxos incident

Paxos Sandbox - Bitcoin Crypto Transfers Incident Detected

Resolved after 1 day, affecting Paxos Sandbox, on May 20, 2026.

identified May 20, 2026, 07:36 PM UTC

The issue has been identified and a fix is being implemented.

Affected components

Paxos Sandbox

investigating May 20, 2026, 07:03 PM UTC

At this time, we are experiencing an outage affecting the Crypto Transfers endpoints in the Sandbox environment. As a result, Bitcoin crypto withdrawals in Sandbox are impacted, and customers may experience delays in processing. Engineering is actively investigating and working on a resolution.
identified May 20, 2026, 07:36 PM UTC

The issue has been identified and a fix is being implemented.
resolved May 21, 2026, 07:04 PM UTC

This incident has been resolved.

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