Paxos incident
Paxos - Smart Order Routing Pricing feed Incident Resolved
Resolved after 52 minutes, on May 12, 2026.
On May 12, 2026, between 8:30 PM and 9:22 PM UTC, a subset of BTC/USD prices in the in the Smart Order Routing feed became stale due to a change deployed earlier that day. The change introduced a condition where stale prices were published to the feed, resulting in intermittent inaccurate bid and ask prices during this window. Trade execution was not affected — all trades during this period executed as expected based on accurate prices. Our engineering team identified and mitigated the issue at 9:22 PM UTC, and we have taken corrective steps to prevent recurrence.
Update timeline
- resolved May 14, 2026, 01:15 AM UTC
On May 12, 2026, between 8:30 PM and 9:22 PM UTC, a subset of BTC/USD prices in the in the Smart Order Routing feed became stale due to a change deployed earlier that day. The change introduced a condition where stale prices were published to the feed, resulting in intermittent inaccurate bid and ask prices during this window. Trade execution was not affected — all trades during this period executed as expected based on accurate prices. Our engineering team identified and mitigated the issue at 9:22 PM UTC, and we have taken corrective steps to prevent recurrence.
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