Paxos incident

Paxos - Intermittent Passkey Login Failures

Resolved after 4 hours 4 minutes, affecting General Announcement, on October 29, 2026.

monitoring Oct 30, 2026, 01:28 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 29, 2026, 09:08 PM UTC
Resolved
Oct 30, 2026, 01:12 AM UTC
Duration
4h 4m
Detected by Pingoru
Oct 29, 2026, 09:08 PM UTC

Affected components

General Announcement

Update timeline

  1. investigating Oct 29, 2026, 09:08 PM UTC

    Some customers may experience intermittent failures when signing in to the Paxos Dashboard using a passkey due to a disruption affecting our authentication provider. If your login attempt fails, please try again, as subsequent attempts may succeed. Our team is monitoring the provider’s recovery and Dashboard login performance. We will provide further updates as more information becomes available.

  2. identified Oct 30, 2026, 01:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 30, 2026, 01:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 30, 2026, 01:28 AM UTC

    This incident has been resolved.

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