Resolved after 22 hours 5 minutes, affecting Pax8 Platform, on December 1, 2025.
We have confirmed that the Microsoft Customer Agreement issues have been resolved.
Affected components
Pax8 Platform
Update timeline
- investigating Dec 01, 2025, 04:34 PM UTC
Pax8 is currently experiencing intermittent issues during provisioning while accepting the new Microsoft Customer Agreement for certain customers. We are working to engineer a reliability fix and retry failed provisioning for those affected.
- monitoring Dec 01, 2025, 11:27 PM UTC
The bulk of the provisioning issues have been resolved. We will be monitoring this through tomorrow 12/2.
- resolved Dec 02, 2025, 02:40 PM UTC
We have confirmed that the Microsoft Customer Agreement issues have been resolved.
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