Pax8 incident

Duplicate Partner Billing Emails

Resolved after 1 hour 31 minutes, affecting Pax8 Platform, on August 6, 2026.

investigating Aug 06, 2026, 06:25 AM UTC

We are aware that some partners have received duplicate invoice/billing statement email notifications. We are investigating this issue and will continue to post updates here.

Started
Aug 06, 2026, 06:25 AM UTC
Resolved
Aug 06, 2026, 07:56 AM UTC
Duration
1h 31m
Detected by Pingoru
Aug 06, 2026, 06:25 AM UTC

Affected components

Pax8 Platform

Update timeline

  1. investigating Aug 06, 2026, 06:25 AM UTC

    We are aware that some partners have received duplicate invoice/billing statement email notifications. We are investigating this issue and will continue to post updates here.

  2. resolved Aug 06, 2026, 07:56 AM UTC

    This incident has been resolved.

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