Pax8 incident

Product Ordering Disruption

Resolved after 1 hour 52 minutes, affecting Pax8 Platform and Orders, on March 20, 2026.

identified Mar 20, 2026, 06:58 PM UTC

Some partners may be unable to select a client when placing orders for Partner Direct products. The issue has been identified, and our team is actively working on a fix. We will provide an update shortly.

Started
Mar 20, 2026, 06:58 PM UTC
Resolved
Mar 20, 2026, 08:51 PM UTC
Duration
1h 52m
Detected by Pingoru
Mar 20, 2026, 06:58 PM UTC

Affected components

Pax8 PlatformOrders

Update timeline

  1. identified Mar 20, 2026, 06:58 PM UTC

    Some partners may be unable to select a client when placing orders for Partner Direct products. The issue has been identified, and our team is actively working on a fix. We will provide an update shortly.

  2. resolved Mar 20, 2026, 08:51 PM UTC

    A fix has been implemented, and we are monitoring results.

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