Resolved after 2 hours 48 minutes, affecting Orders, on March 31, 2026.
A fix has been deployed to production for the checkout loading state issue. We are actively monitoring to confirm the issue has been fully resolved.
Affected components
Update timeline
- investigating Mar 31, 2026, 09:14 PM UTC
We're aware of an issue where some orders are completing successfully but the page is not redirecting to the order confirmation screen instead remaining on the checkout page in a loading state. Your order has been placed. You can verify by checking your order history. We are actively investigating the root cause and will provide updates as they become available.
- identified Mar 31, 2026, 09:25 PM UTC
We have identified the root cause of the checkout loading state issue and are actively working on a fix.
- monitoring Mar 31, 2026, 10:12 PM UTC
A fix has been deployed to production for the checkout loading state issue. We are actively monitoring to confirm the issue has been fully resolved.
- resolved Apr 01, 2026, 12:03 AM UTC
We can confirm the checkout loading state issue has been resolved.
Your product runs on more than Pax8
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services