Pax8 incident

Degraded feature: Pricing panel

Resolved after 4 hours 53 minutes, affecting Catalog, on July 8, 2026.

identified Jul 08, 2026, 09:30 AM UTC

We are currently investigating a degraded feature (Pricing panel not showing pricing) in the platform impacting all partner users. We will continue to post updates here.

Started
Jul 08, 2026, 09:30 AM UTC
Resolved
Jul 08, 2026, 02:23 PM UTC
Duration
4h 53m
Detected by Pingoru
Jul 08, 2026, 09:30 AM UTC

Affected components

Catalog

Update timeline

  1. identified Jul 08, 2026, 09:30 AM UTC

    We are currently investigating a degraded feature (Pricing panel not showing pricing) in the platform impacting all partner users. We will continue to post updates here.

  2. resolved Jul 08, 2026, 02:23 PM UTC

    This issue has been resolved.

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