Pax8 incident

Provisioning Slowness

Resolved after 1 day, affecting Pax8 Platform, on April 3, 2025.

monitoring Apr 04, 2025, 12:59 AM UTC

A fix has been implemented and we are monitoring the performance of the provisioning backlog.

Started
Apr 03, 2025, 12:17 PM UTC
Resolved
Apr 04, 2025, 12:46 PM UTC
Duration
1d
Detected by Pingoru
Apr 03, 2025, 12:17 PM UTC

Affected components

Pax8 Platform

Update timeline

  1. investigating Apr 03, 2025, 12:17 PM UTC

    We are currently investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here.

  2. identified Apr 03, 2025, 05:52 PM UTC

    We believe we have identified the issue and working to release and roll out a fix.

  3. investigating Apr 03, 2025, 09:18 PM UTC

    We are continuing investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here

  4. investigating Apr 04, 2025, 12:16 AM UTC

    We are continuing investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here

  5. monitoring Apr 04, 2025, 12:59 AM UTC

    A fix has been implemented and we are monitoring the performance of the provisioning backlog.

  6. resolved Apr 04, 2025, 12:46 PM UTC

    This incident has been resolved.

Your product runs on more than Pax8

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →