Resolved after 1 hour 15 minutes, affecting Pax8 Platform, on May 12, 2025.
The earlier disruption to our messaging system in the Pax8 Marketplace has been resolved. All messages that were held during the outage are now being delivered, and the system is functioning normally. We appreciate your patience and understanding while we worked through the issue.
Affected components
Update timeline
- identified May 12, 2025, 08:01 PM UTC
We’re currently seeing a disruption in our messaging system, which is preventing some users from viewing or receiving communications in the Pax8 Marketplace. Our team is actively working with support teams to resolve the issue. Messages are being saved during this time and should be delivered once the system returns to normal. There may be a brief period of catch-up as things process. We’ll keep you posted with any updates. Thank you for your patience while we work on getting everything back up and running.
- resolved May 12, 2025, 09:17 PM UTC
The earlier disruption to our messaging system in the Pax8 Marketplace has been resolved. All messages that were held during the outage are now being delivered, and the system is functioning normally. We appreciate your patience and understanding while we worked through the issue.
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