UAE - Unable to download Audit Reports

Update timeline

1. investigating Apr 02, 2026, 01:33 PM UTC

   We are currently investigating an issue with UAE institutions being unable to download the audit report for an entity/profile. Our engineers are working to resolve this as soon as possible.

2. investigating Apr 07, 2026, 08:04 AM UTC

   We are continuing to investigate this issue.

3. investigating Apr 07, 2026, 08:59 AM UTC

   We are continuing to investigate this issue.

4. investigating Apr 07, 2026, 10:29 AM UTC

   We are continuing to investigate this issue.

5. investigating Apr 07, 2026, 11:02 AM UTC

   We are continuing to investigate this issue.

6. investigating Apr 07, 2026, 01:06 PM UTC

   We are continuing to investigate this issue.

7. identified Apr 07, 2026, 02:12 PM UTC

   The issue has been identified and a fix is being implemented.

8. identified Apr 09, 2026, 08:08 AM UTC

   We are continuing to work on a fix for this issue.

9. identified Apr 09, 2026, 09:12 AM UTC

   We are continuing to work on a fix for this issue.

10. identified Apr 09, 2026, 10:10 AM UTC

    We are continuing to work on a fix for this issue.

11. identified Apr 09, 2026, 11:07 AM UTC

    We are continuing to work on a fix for this issue.

12. identified Apr 09, 2026, 11:35 AM UTC

    We are continuing to work on a fix for this issue.

13. identified Apr 09, 2026, 01:04 PM UTC

    We are continuing to work on a fix for this issue.

14. identified Apr 09, 2026, 01:46 PM UTC

    Our engineers are currently testing the fix before approving it for deployment.

15. identified Apr 09, 2026, 02:32 PM UTC

    We are continuing to work on a fix for this issue.

16. identified Apr 09, 2026, 02:54 PM UTC

    We are continuing to work on a fix for this issue.

17. identified Apr 09, 2026, 04:16 PM UTC

    We are continuing to work on a fix for this issue.

18. investigating Apr 09, 2026, 04:38 PM UTC

    We are currently investigating this issue.

19. investigating Apr 10, 2026, 08:24 AM UTC

    We are currently investigating this issue.

20. investigating Apr 10, 2026, 10:39 AM UTC

    We are currently investigating this issue.

21. investigating Apr 10, 2026, 11:34 AM UTC

    We are currently investigating this issue.

22. investigating Apr 10, 2026, 01:49 PM UTC

    We are currently investigating this issue.

23. investigating Apr 13, 2026, 09:25 AM UTC

    We are continuing to investigate this issue.

24. investigating Apr 13, 2026, 02:22 PM UTC

    We are continuing to investigate this issue.

25. investigating Apr 15, 2026, 09:23 AM UTC

    We are continuing to investigate this issue.

26. resolved Apr 17, 2026, 02:04 PM UTC

    This incident has been resolved.