Paragon incident
US Cloud: Intermittent Connection Issues with Task History, Connect Portal, and Request Triggers
Resolved after 1 hour 51 minutes, affecting Task History and Workflows and 1 more, on July 22, 2026.
Our team is currently monitoring our services and will work on some additional improvements overnight.
Affected components
Update timeline
- investigating Jul 22, 2026, 10:23 PM UTC
We are currently investigating an issue impacting our Connect Portal, Task History, and Task History API.
- identified Jul 22, 2026, 11:17 PM UTC
We have identified the issue and have been working to resolve the impacted services.
- identified Jul 22, 2026, 11:47 PM UTC
We have identified some additional impacted services, with intermittent errors impacting a handful of request-based triggers. We are continuing to work towards a resolution.
- monitoring Jul 23, 2026, 01:25 AM UTC
Our team is currently monitoring our services and will work on some additional improvements overnight.
- resolved Jul 23, 2026, 04:02 AM UTC
This incident has been resolved.
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Amazon Web Services