Paragon incident

EU Cloud Instance: Degraded Performance for Workflows and Connect API

Resolved after 3 hours 3 minutes, affecting Workflows and Connect API, on July 29, 2026.

identified Jul 29, 2026, 03:38 PM UTC

We have identified the root cause of this issue and are working to restore performance within the hour.

Started
Jul 29, 2026, 02:24 PM UTC
Resolved
Jul 29, 2026, 05:27 PM UTC
Duration
3h 3m
Detected by Pingoru
Jul 29, 2026, 02:24 PM UTC

Affected components

WorkflowsConnect API

Update timeline

  1. investigating Jul 29, 2026, 02:24 PM UTC

    Some customers hosted in EU cloud may see degraded performance. We are currently investigating the cause and will provide updates.

  2. identified Jul 29, 2026, 03:38 PM UTC

    We have identified the root cause of this issue and are working to restore performance within the hour.

  3. resolved Jul 29, 2026, 05:27 PM UTC

    This incident has been resolved.

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