Resolved after 15 minutes, affecting Workflow Editor and Integrations Manager and 1 more, on February 13, 2025.
On February 13, 2025, at approximately 8:38 AM PST, a spike in database connections to one of our core services resulted in degraded performance across multiple parts of our system. This led to downtime affecting key product areas, including the dashboard and connect portal. The issue was identified and resolved by our engineering team within a short time frame, and all systems were fully restored. Please reach out to our Support team if you’d like a full RCA.
Affected components
Update timeline
- investigating Feb 13, 2025, 04:52 PM UTC
We are currently investigating this issue.
- resolved Feb 13, 2025, 05:08 PM UTC
This incident has been resolved.
- postmortem Feb 13, 2025, 11:38 PM UTC
On February 13, 2025, at approximately 8:38 AM PST, a spike in database connections to one of our core services resulted in degraded performance across multiple parts of our system. This led to downtime affecting key product areas, including the dashboard and connect portal. The issue was identified and resolved by our engineering team within a short time frame, and all systems were fully restored. Please reach out to our Support team if you’d like a full RCA.
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