Resolved after 6 hours 26 minutes, affecting Connect API, on May 5, 2025.
We have resolved this issue, and will continue to monitor it over the next few hours.
Affected components
Connect API
Update timeline
- identified May 05, 2025, 03:05 PM UTC
We are currently investigating an issue where some proxy requests are returning 500 errors for a subset of users. Our engineering team is actively working to fix the issue. We’ll share updates here as we learn more.
- monitoring May 05, 2025, 04:39 PM UTC
We have resolved this issue, and will continue to monitor it over the next few hours.
- resolved May 05, 2025, 09:32 PM UTC
This incident has been resolved. Please reach out if you have any questions.
Your product runs on more than Paragon
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services