Paragon incident

Degraded Performance

Resolved after 6 minutes, affecting Workflow Editor and Integrations Manager and 1 more, on July 31, 2025.

identified Jul 31, 2025, 04:50 PM UTC

Paragon services are currently experiencing degraded performance, including dashboard latency issues and long workflow queue times. API requests for api.useparagon.com and zeus.useparagon.com. Dashboard views, Connect Portal requests, and other requests to the API may fail to load due to request failures. We have identified multiple causes on this issue and are working to resolve ASAP.

Started
Jul 31, 2025, 04:50 PM UTC
Resolved
Jul 31, 2025, 04:57 PM UTC
Duration
6m
Detected by Pingoru
Jul 31, 2025, 04:50 PM UTC

Affected components

Workflow EditorIntegrations ManagerTask HistoryWorkflowsConnect APIConnect PortalActionKitTask History APIManaged Sync

Update timeline

  1. identified Jul 31, 2025, 04:50 PM UTC

    Paragon services are currently experiencing degraded performance, including dashboard latency issues and long workflow queue times. API requests for api.useparagon.com and zeus.useparagon.com. Dashboard views, Connect Portal requests, and other requests to the API may fail to load due to request failures. We have identified multiple causes on this issue and are working to resolve ASAP.

  2. resolved Jul 31, 2025, 04:57 PM UTC

    This incident has been resolved as of 9:57am PST.

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