Paragon incident

Degraded Performance for EU Hosted Customers

Resolved after 45 minutes, affecting Workflows, on August 12, 2025.

identified Aug 12, 2025, 06:49 PM UTC

Some customers hosted in AWS EU cloud may see degraded workflow performance. We have identified the root cause and are deploying a fix.

Started
Aug 12, 2025, 06:49 PM UTC
Resolved
Aug 12, 2025, 07:34 PM UTC
Duration
45m
Detected by Pingoru
Aug 12, 2025, 06:49 PM UTC

Affected components

Workflows

Update timeline

  1. identified Aug 12, 2025, 06:49 PM UTC

    Some customers hosted in AWS EU cloud may see degraded workflow performance. We have identified the root cause and are deploying a fix.

  2. resolved Aug 12, 2025, 07:34 PM UTC

    This incident has been resolved.

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