Panopto incident

Panopto Knowledge Insights Service Disruption

Resolved after 34 minutes, affecting Website and Integrations (Integrations — North America (NA)) and 1 more, on August 20, 2026.

investigating Aug 20, 2026, 04:07 AM UTC

Panopto Knowledge Insights Dashboards are currently unavailable. Customers can continue accessing the standard reports in the application. Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more. Our next update will be within 30 minutes.

Started: Aug 20, 2026, 04:07 AM UTC
Resolved: Aug 20, 2026, 04:41 AM UTC
Duration: 34m
Detected by Pingoru: Aug 20, 2026, 04:07 AM UTC

Affected components

WebsiteIntegrations (Integrations — North America (NA))Integrations (Integrations — Europe (EU))Integrations (Integrations — Asia-Pacific (AP))Integrations (Integrations — Canada (CA))Integrations (Integrations — Australia (AU))Integrations (Integrations — Japan (JP))

Update timeline

investigating Aug 20, 2026, 04:07 AM UTC

Panopto Knowledge Insights Dashboards are currently unavailable. Customers can continue accessing the standard reports in the application. Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more. Our next update will be within 30 minutes.

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