Panopto incident

Panopto EU Cloud Notification 2026-10-08

Resolved after 5 hours 52 minutes, affecting Search and Integrations (Integrations — Europe (EU)), on October 8, 2026.

monitoring Oct 08, 2026, 01:14 PM UTC

Our cloud operations team is continuing to monitor cloud metrics to ensure the issue is resolved. Our next update will be within 4 hours.

Started
Oct 08, 2026, 12:28 PM UTC
Resolved
Oct 08, 2026, 06:21 PM UTC
Duration
5h 52m
Detected by Pingoru
Oct 08, 2026, 12:28 PM UTC

Affected components

SearchIntegrations (Integrations — Europe (EU))

Update timeline

  1. identified Oct 08, 2026, 12:28 PM UTC

    The Panopto EU Cloud is experiencing an increased error rate in search. Our cloud operations team has identified the source of the increased error rates. We are working on a mitigation for the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? Attempts to search videos or other content on the site may fail.

  2. identified Oct 08, 2026, 12:54 PM UTC

    The source of the increased error rates has been mitigated. Our cloud operations team is monitoring cloud metrics to ensure the issue is resolved. Our next update will be within 60 minutes.

  3. monitoring Oct 08, 2026, 01:14 PM UTC

    Our cloud operations team is continuing to monitor cloud metrics to ensure the issue is resolved. Our next update will be within 4 hours.

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