Panopto incident

Panopto EU Cloud Notification - 2026/06/10 - Panopto Knowledge Insights disruption

Resolved after 2 hours 27 minutes, affecting Website and Integrations (Integrations — Europe (EU)), on June 10, 2026.

monitoring Jun 10, 2026, 11:18 AM UTC

The source of the increased error rates has been mitigated. Our cloud operations team is monitoring cloud metrics to ensure the issue is resolved. Our next update will be within 60 minutes.

Started
Jun 10, 2026, 09:53 AM UTC
Resolved
Jun 10, 2026, 12:20 PM UTC
Duration
2h 27m
Detected by Pingoru
Jun 10, 2026, 09:53 AM UTC

Affected components

WebsiteIntegrations (Integrations — Europe (EU))

Update timeline

  1. investigating Jun 10, 2026, 09:53 AM UTC

    We are experiencing increased error rates in Knowledge Insights across the EU cloud region. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? Knowledge insights widgets show “Initializing...” and continuously loads

  2. investigating Jun 10, 2026, 10:22 AM UTC

    We are continuing to see increased error rates in Knowledge Insights across the EU cloud region Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes.

  3. investigating Jun 10, 2026, 10:51 AM UTC

    We are continuing to see increased error rates in Knowledge Insights across the EU cloud region. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes.

  4. monitoring Jun 10, 2026, 11:18 AM UTC

    The source of the increased error rates has been mitigated. Our cloud operations team is monitoring cloud metrics to ensure the issue is resolved. Our next update will be within 60 minutes.

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