Palo Alto Networks Outage History

Palo Alto Networks is up right now

Pingoru has recorded 569 incidents for Palo Alto Networks: 569 in the last 12 months and 352 in the last 90 days.

Source: status.paloaltonetworks.com

569incidents recorded
569last 12 months
352last 90 days
17 hourstypical duration
Incidents per month
0100200AprMayJunJulAugSepOct123
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct28%
Pingoru began tracking Palo Alto Networks in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20263887 of 720 (12%)
May 202643163 of 744 (22%)
June 202668134 of 720 (19%)
July 202648406 of 744 (55%)
August 202687463 of 744 (62%)
September 2026119118 of 720 (16%)
October 2026123167 of 592 (28%)

Incidents, newest first

Notice October 14, 2026 WildFire Brazil Cloud Service Scheduled Maintenance 1h 8m

Started Oct 14, 2026, 05:53 AM UTC· resolved Oct 14, 2026, 07:01 AM UTC

  1. scheduled Oct 14, 2026, 05:53 AM UTC

    We have a planned service maintenance for WildFire Brazil Cloud on October 14, 2026 from 06:00:00 UTC to 07:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

  2. in progress Oct 14, 2026, 06:02 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Notice October 14, 2026 WildFire Australia Cloud Service Scheduled Maintenance 1h 8m WildFire Australia Cloud

Started Oct 14, 2026, 05:53 AM UTC· resolved Oct 14, 2026, 07:01 AM UTC

  1. scheduled Oct 14, 2026, 05:53 AM UTC

    We have a planned service maintenance for WildFire Australia Cloud on October 14, 2026 from 06:00:00 UTC to 07:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

  2. in progress Oct 14, 2026, 06:01 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Notice October 14, 2026 WildFire PubSec (FRM) Cloud Service Scheduled Maintenance 1h 9m WildFire AWF PubSec Cloud(FRM)

Started Oct 14, 2026, 05:25 AM UTC· resolved Oct 14, 2026, 06:35 AM UTC

  1. scheduled Oct 14, 2026, 05:25 AM UTC

    We have a planned service maintenance for WildFire PubSec (FRM) Cloud on October 14, 2026 from 05:26:00 UTC to 06:26:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

  2. in progress Oct 14, 2026, 05:26 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Notice October 13, 2026 WildFire Japan Cloud Service Scheduled Maintenance 1d 1h WildFire Japan Cloud

Started Oct 13, 2026, 12:44 PM UTC· resolved Oct 14, 2026, 01:45 PM UTC

  1. scheduled Oct 13, 2026, 12:44 PM UTC

    We have a planned service maintenance for WildFire Japan Cloud on October 14, 2026 from 12:45 UTC to 13:45 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

  2. scheduled Oct 14, 2026, 11:45 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Oct 14, 2026, 12:45 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Oct 14, 2026, 01:45 PM UTC

    The scheduled maintenance has been completed.

Read the full incident report →

Notice October 13, 2026 WildFire Germany Cloud Service Scheduled Maintenance 1h 11m WildFire Germany Cloud

Started Oct 13, 2026, 09:06 AM UTC· resolved Oct 13, 2026, 10:18 AM UTC

  1. scheduled Oct 13, 2026, 09:06 AM UTC

    We have a planned service maintenance for WildFire Germany Cloud on October 13, 2026 from 09:15:00 UTC to 10:15:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

  2. in progress Oct 13, 2026, 09:15 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Notice October 9, 2026 Cloud NGFW for AWS: Management Portal access errors 22m N.Virginia (us-east-1)

Started Oct 09, 2026, 08:33 PM UTC· resolved Oct 09, 2026, 08:55 PM UTC

  1. investigating Oct 09, 2026, 08:33 PM UTC

    We are investigating reports of "Access Denied" errors when accessing the Cloud NGFW for AWS management portal. Multiple customers are affected. Firewall traffic processing is not impacted - this issue is limited to portal access. We will provide an update within 30 minutes.

  2. resolved Oct 09, 2026, 08:55 PM UTC

    Message: This incident has been resolved. Access to the Cloud NGFW for AWS management portal is fully restored. Beginning at approximately 18:05 UTC, a configuration change applied during a routine internal deployment caused the portal's content delivery layer to lose access to its origin, resulting in "Access Denied" errors for users loading the portal. We corrected the access configuration and confirmed the portal is serving normally.

Read the full incident report →

Notice October 7, 2026 WildFire GVS Cloud Service Scheduled Maintenance 3h 19m WildFire GVS Cloud

Started Oct 07, 2026, 07:16 PM UTC· resolved Oct 07, 2026, 10:36 PM UTC

  1. scheduled Oct 07, 2026, 07:16 PM UTC

    We have a planned service maintenance for WildFire GVS Cloud on October 07, 2026 from 20:30 UTC to 22:30 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

  2. scheduled Oct 07, 2026, 07:30 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Oct 07, 2026, 08:30 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Notice October 6, 2026 Customer Support Portal Service is not available 2h 22m Customer Support Portal

Started Oct 06, 2026, 10:17 PM UTC· resolved Oct 07, 2026, 12:40 AM UTC

  1. investigating Oct 06, 2026, 10:17 PM UTC

    We are observing an intermittent availability issue with multiple customer-facing services. The operations team is investigating the problem.

  2. monitoring Oct 06, 2026, 11:20 PM UTC

    The Customer Support portal availability issue has been resolved. The operations team is monitoring service availability.

  3. resolved Oct 07, 2026, 12:40 AM UTC

    No issues were observed during the 1-hour observation period. No further updates are expected on this thread.

Read the full incident report →

Minor September 29, 2026 PrismaCloud: APP3: Stale data in asset inventory 1d 22h Americas - US - app3.prismacloud.io

Started Sep 29, 2026, 06:32 AM UTC· resolved Oct 01, 2026, 05:25 AM UTC

  1. identified Sep 29, 2026, 06:32 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 29, 2026, 09:36 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 29, 2026, 01:55 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 29, 2026, 03:35 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Sep 29, 2026, 05:29 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Sep 29, 2026, 06:28 PM UTC

    We are continuing to work on a fix for this issue.

  7. identified Sep 29, 2026, 07:40 PM UTC

    We are continuing to work on a fix for this issue.

  8. identified Sep 29, 2026, 08:47 PM UTC

    We are continuing to work on a fix for this issue.

  9. identified Sep 29, 2026, 09:43 PM UTC

    We are continuing to work on a fix for this issue.

  10. identified Sep 29, 2026, 10:35 PM UTC

    We are continuing to work on a fix for this issue.

  11. identified Sep 29, 2026, 11:55 PM UTC

    We are continuing to work on a fix for this issue.

  12. identified Sep 30, 2026, 12:59 AM UTC

    We are continuing to work on a fix for this issue.

  13. identified Sep 30, 2026, 02:01 AM UTC

    We are continuing to work on a fix for this issue.

  14. identified Sep 30, 2026, 07:50 AM UTC

    We are continuing to work on a fix for this issue.

  15. identified Sep 30, 2026, 09:44 AM UTC

    We are continuing to work on a fix for this issue.

  16. identified Sep 30, 2026, 02:00 PM UTC

    We are continuing to work on a fix for this issue.

  17. identified Sep 30, 2026, 04:16 PM UTC

    We are continuing to work on a fix for this issue.

  18. identified Sep 30, 2026, 05:33 PM UTC

    We are continuing to work on a fix for this issue.

  19. identified Sep 30, 2026, 06:42 PM UTC

    We are continuing to work on a fix for this issue.

  20. identified Sep 30, 2026, 08:11 PM UTC

    We are continuing to work on a fix for this issue.

  21. identified Sep 30, 2026, 09:29 PM UTC

    We are continuing to work on a fix for this issue.

  22. identified Sep 30, 2026, 10:41 PM UTC

    We are continuing to work on a fix for this issue.

  23. identified Oct 01, 2026, 12:14 AM UTC

    We are continuing to work on a fix for this issue.

  24. identified Oct 01, 2026, 01:40 AM UTC

    We are continuing to work on a fix for this issue.

  25. identified Oct 01, 2026, 02:37 AM UTC

    We are continuing to work on a fix for this issue.

  26. resolved Oct 01, 2026, 05:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 23, 2026 WildFire Eu Sovereign Cloud Service Scheduled Maintenance 2h 22m WildFire EU Sovereign Cloud

Started Sep 23, 2026, 08:07 PM UTC· resolved Sep 23, 2026, 10:30 PM UTC

  1. scheduled Sep 23, 2026, 08:07 PM UTC

    We have a planned service maintenance for WildFire Eu Sovereign Cloud on September 23, 2026 from 20:25 UTC to 22:25 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

  2. in progress Sep 23, 2026, 08:27 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Critical September 2, 2026 MLAV Outage - Investigation Undergoing 3h 17m APAC - Taiwan, EMEA - Netherlands, Americas - US West, Americas - US Central

Started Sep 02, 2026, 07:01 PM UTC· resolved Sep 02, 2026, 10:19 PM UTC

  1. investigating Sep 02, 2026, 07:01 PM UTC

    We are currently investigate the issue.

  2. resolved Sep 02, 2026, 10:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 1, 2026 URL filtering service degradation affected by GCP network service degradation 4h 44m Americas - US Central

Started Sep 01, 2026, 05:00 PM UTC· resolved Sep 01, 2026, 09:44 PM UTC

  1. investigating Sep 01, 2026, 05:00 PM UTC

    We are monitoring the system and we will provide another update by 12pm PDT with further details. Customer Impact: Customer will experience service degradation Workaround: "N/A"

  2. monitoring Sep 01, 2026, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 01, 2026, 09:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 1, 2026 Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational 11h 33m Cortex Gateway

Started Sep 01, 2026, 03:24 PM UTC· resolved Sep 02, 2026, 02:58 AM UTC

  1. investigating Sep 01, 2026, 03:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 01, 2026, 03:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2026, 02:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2026 Cortex XSOAR8/XSIAM - Degraded performance in the US region 3h 36m United States - Americas, United States - Americas

Started Aug 26, 2026, 05:47 PM UTC· resolved Aug 26, 2026, 09:24 PM UTC

  1. investigating Aug 26, 2026, 05:47 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 26, 2026, 06:05 PM UTC

    We are experiencing degraded XSOAR/XSIAM performance in the US region with automation executions

  3. investigating Aug 26, 2026, 06:37 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 26, 2026, 08:39 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Aug 26, 2026, 08:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 26, 2026, 09:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2026 Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US region 3d 4h United States - Americas, United States - Americas, United States - Americas

Started Aug 21, 2026, 08:24 PM UTC· resolved Aug 25, 2026, 01:01 AM UTC

  1. investigating Aug 21, 2026, 08:24 PM UTC

    We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected

  2. identified Aug 22, 2026, 06:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 22, 2026, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 25, 2026, 01:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 20, 2026 File Manager: Increased Latency in US West Region 1h 20m United States - Americas

Started Aug 20, 2026, 06:16 PM UTC· resolved Aug 20, 2026, 07:36 PM UTC

  1. identified Aug 20, 2026, 06:16 PM UTC

    We are observing some increased latency in the US West region due to the ongoing GCP outage (link below). Overall health of the region is within acceptable bounds. GCP Outage link: https://status.cloud.google.com/regional/americas#status-table

  2. monitoring Aug 20, 2026, 06:33 PM UTC

    GCP is seeing recovery for affected products. We will continue monitoring the situation.

  3. resolved Aug 20, 2026, 07:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 19, 2026 Log forwarding and streaming degradation for Device Security Cloud Service 1d 19h United States

Started Aug 19, 2026, 10:59 PM UTC· resolved Aug 21, 2026, 06:35 PM UTC

  1. investigating Aug 19, 2026, 10:59 PM UTC

    Incident Overview The Device Security Cloud Service is currently experiencing downstream impact due to degradation of the SLS (Security Logging Service) log forwarding and streaming service. Core device security enforcement remains fully functional, but log ingestion and visibility are delayed. This issue is isolated strictly to US regions. Current Status & Impact Impacted Services: Log forwarding and real-time log streaming, as well as downstream Device Security Cloud Service. Core security enforcement and device protection policies remain fully functional and unaffected. Affected Scope: US Regions only. Root Cause: Upstream Google Cloud Platform (GCP) resource capacity limitations. Next Steps & Mitigations Engineers from SLS team are actively working with GCP support to resolve infrastructure capacity issue. Further updates will be provided as capacity is expanded.

  2. investigating Aug 19, 2026, 11:10 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 20, 2026, 12:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 20, 2026, 12:54 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 21, 2026, 06:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 19, 2026 Service Degradation: Cloud NGFW Management Console. 6h 52m N.Virginia (us-east-1)

Started Aug 19, 2026, 03:10 PM UTC· resolved Aug 19, 2026, 10:02 PM UTC

  1. investigating Aug 19, 2026, 03:10 PM UTC

    We are investigating reports of login service degradation on the Cloud NGFW Management Console. Note: Data plane traffic and security enforcement are not impacted by this event. Current Status: Engineers are currently investigating the issue. Next Update: 06:00 AM UTC, 19th Aug 2026

  2. monitoring Aug 19, 2026, 05:35 PM UTC

    Service Degradation has been mitigated. We will continue to monitor service health.

  3. monitoring Aug 19, 2026, 05:36 PM UTC

    Service Degradation has been mitigated. We will continue to monitor service health. Next Update: 08:00 PM UTC, 19th Aug 2026

  4. monitoring Aug 19, 2026, 10:02 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 19, 2026, 10:02 PM UTC

    We are continuing to monitor for any further issues.

Read the full incident report →

Minor August 17, 2026 Cortex XDR/XSIAM/XSOAR8/CLOUD - Degraded performance in the CA region 6h 29m Canada, Canada, Canada, Canada

Started Aug 17, 2026, 09:31 PM UTC· resolved Aug 18, 2026, 04:01 AM UTC

  1. investigating Aug 17, 2026, 09:31 PM UTC

    We are experiencing degraded performance in the CA region. Cortex XDR agent local protection continues to function normally.

  2. identified Aug 17, 2026, 10:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 18, 2026, 12:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 18, 2026, 04:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 11, 2026 Cortex XDR/XSIAM/XSOAR8/CLOUD - Degraded performance in the US region –

Started Aug 11, 2026, 07:00 PM UTC· resolved Aug 11, 2026, 07:00 PM UTC

  1. resolved Aug 13, 2026, 04:11 PM UTC

    We experienced degraded performance in the US region Cortex XDR agent local protection continues to function normally.

Read the full incident report →

Minor August 7, 2026 PrismaCloud APP3: Delayed asset inventory data 16d 20h Americas - US - app3.prismacloud.io

Started Aug 07, 2026, 06:55 AM UTC· resolved Aug 24, 2026, 03:07 AM UTC

  1. monitoring Aug 07, 2026, 06:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Aug 07, 2026, 07:09 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Aug 07, 2026, 10:48 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Aug 07, 2026, 05:19 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 08, 2026, 07:23 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Aug 09, 2026, 01:16 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Aug 10, 2026, 06:10 AM UTC

    We are continuing to monitor for any further issues.

  8. monitoring Aug 10, 2026, 06:15 PM UTC

    We are continuing to monitor for any further issues.

  9. monitoring Aug 11, 2026, 10:37 AM UTC

    We are continuing to monitor for any further issues.

  10. monitoring Aug 11, 2026, 11:46 PM UTC

    We are continuing to monitor for any further issues.

  11. monitoring Aug 12, 2026, 03:30 PM UTC

    We are continuing to monitor for any further issues.

  12. monitoring Aug 13, 2026, 08:56 PM UTC

    We are continuing to monitor for any further issues.

  13. monitoring Aug 14, 2026, 05:43 PM UTC

    We are continuing to monitor for any further issues.

  14. resolved Aug 24, 2026, 03:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 2, 2026 Customer Service Portal will be going through an unplanned emergency change management. 2h 47m Customer Support Portal

Started Aug 02, 2026, 12:29 AM UTC· resolved Aug 02, 2026, 03:16 AM UTC

  1. investigating Aug 02, 2026, 12:29 AM UTC

    Customer Service Portal will be going through an unplanned emergency change management to address an issue which impacts the infrastructure. Customers may face intermittent login issues and license activation failures from 8.2.26 12:00a to 8.2.26 at 2:30a UTC.

  2. resolved Aug 02, 2026, 03:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 1, 2026 Panorama-Managed Azure CNGFW 1d 5h australiaeast, australiasoutheast, canadacentral, centralus and 34 more

Started Aug 01, 2026, 12:25 AM UTC· resolved Aug 02, 2026, 06:13 AM UTC

  1. identified Aug 01, 2026, 12:25 AM UTC

    Customers using Panorama to manage their Azure CNGFW environment may experience errors when creating or updating firewalls and services, or when utilizing logging services. We are actively investigating the issue, and our next update will be provided by 11:00 AM PT on August 1st 2026.

  2. resolved Aug 02, 2026, 06:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 30, 2026 Customer Support Portal and Licensing Services are currently down 13h 57m Customer Support Portal

Started Jul 30, 2026, 03:35 AM UTC· resolved Jul 30, 2026, 05:32 PM UTC

  1. investigating Jul 30, 2026, 03:35 AM UTC

    Incident management team is actively working the issue.

  2. investigating Jul 30, 2026, 04:43 AM UTC

    Issue was identified as NAT pool exhaustion on the firewall due to heavy traffic from a single IP. This has been remediated and services are partially restored. Incident team continuing to monitor.

  3. investigating Jul 30, 2026, 05:16 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 30, 2026, 05:29 PM UTC

    RCA in progress.

  5. resolved Jul 30, 2026, 05:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2026 PrismaCloud: APP - Delayed ingestion 4h 5m

Started Jul 17, 2026, 06:44 AM UTC· resolved Jul 17, 2026, 10:50 AM UTC

  1. investigating Jul 17, 2026, 06:44 AM UTC

    We are currently investigating this issue.

  2. identified Jul 17, 2026, 07:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 17, 2026, 08:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2026, 10:50 AM UTC

    This incident has been resolved.

Read the full incident report →