Palo Alto Networks incident
Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US region
Minor Vendor's status page →
Resolved after 3 days 4 hours, affecting United States - Americas and United States - Americas and 1 more, on August 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
United States - AmericasUnited States - AmericasUnited States - Americas
Update timeline
- investigating Aug 21, 2026, 08:24 PM UTC
We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected
- identified Aug 22, 2026, 06:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 22, 2026, 06:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 25, 2026, 01:01 AM UTC
This incident has been resolved.
Your product runs on more than Palo Alto Networks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services