Palo Alto Networks incident

PrismaCloud: APP3: Stale data in asset inventory

Minor Vendor's status page →

Resolved after 1 day 22 hours, affecting Americas - US - app3.prismacloud.io, on September 29, 2026.

identified Oct 01, 2026, 02:37 AM UTC

We are continuing to work on a fix for this issue.

Started: Sep 29, 2026, 06:32 AM UTC
Resolved: Oct 01, 2026, 05:25 AM UTC
Duration: 1d 22h
Detected by Pingoru: Sep 29, 2026, 06:32 AM UTC

Affected components

Americas - US - app3.prismacloud.io

Update timeline

identified Sep 29, 2026, 06:32 AM UTC

The issue has been identified and a fix is being implemented.
identified Sep 29, 2026, 09:36 AM UTC

We are continuing to work on a fix for this issue.
identified Sep 29, 2026, 01:55 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 29, 2026, 03:35 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 29, 2026, 05:29 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 29, 2026, 06:28 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 29, 2026, 07:40 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 29, 2026, 08:47 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 29, 2026, 09:43 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 29, 2026, 10:35 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 29, 2026, 11:55 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 12:59 AM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 02:01 AM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 07:50 AM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 09:44 AM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 02:00 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 04:16 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 05:33 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 06:42 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 08:11 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 09:29 PM UTC

We are continuing to work on a fix for this issue.
identified Sep 30, 2026, 10:41 PM UTC

We are continuing to work on a fix for this issue.
identified Oct 01, 2026, 12:14 AM UTC

We are continuing to work on a fix for this issue.
identified Oct 01, 2026, 01:40 AM UTC

We are continuing to work on a fix for this issue.
identified Oct 01, 2026, 02:37 AM UTC

We are continuing to work on a fix for this issue.
resolved Oct 01, 2026, 05:25 AM UTC

This incident has been resolved.

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