Palo Alto Networks incident

PrismaCloud: App3 - Delayed asset ingestion

Resolved after 7 hours 38 minutes, on July 10, 2026.

monitoring Jul 10, 2026, 01:10 PM UTC

We are continuing to monitor the system as it catches up on the lag.

Started
Jul 10, 2026, 05:58 AM UTC
Resolved
Jul 10, 2026, 01:37 PM UTC
Duration
7h 38m
Detected by Pingoru
Jul 10, 2026, 05:58 AM UTC

Update timeline

  1. investigating Jul 10, 2026, 05:58 AM UTC

    We are currently investigating this issue.

  2. identified Jul 10, 2026, 07:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 10, 2026, 07:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 10, 2026, 07:27 AM UTC

    We have applied a fix and are currently monitoring the system.

  5. monitoring Jul 10, 2026, 10:05 AM UTC

    We are still monitoring and waiting for the system to catch up.

  6. monitoring Jul 10, 2026, 01:09 PM UTC

    We are continuing to monitor the system as it catches up on the lag.

  7. monitoring Jul 10, 2026, 01:10 PM UTC

    We are continuing to monitor the system as it catches up on the lag.

  8. resolved Jul 10, 2026, 01:37 PM UTC

    This incident has been resolved.

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