Palo Alto Networks incident

Prisma Cloud Incident [APP]: Vulnerabilities page is down

Resolved after 7 hours 54 minutes, affecting Americas - US - app.prismacloud.io, on July 2, 2026.

monitoring Jul 02, 2026, 05:16 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 02, 2026, 10:00 AM UTC
Resolved
Jul 02, 2026, 05:55 PM UTC
Duration
7h 54m
Detected by Pingoru
Jul 02, 2026, 10:00 AM UTC

Affected components

Americas - US - app.prismacloud.io

Update timeline

  1. investigating Jul 02, 2026, 10:00 AM UTC

    We are currently investigating this issue.

  2. identified Jul 02, 2026, 11:22 AM UTC

    We have identified the issue and actively working on a solution.

  3. identified Jul 02, 2026, 01:12 PM UTC

    We have applied a mitigation and currently monitoring the progress.

  4. identified Jul 02, 2026, 05:09 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 02, 2026, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 02, 2026, 05:55 PM UTC

    This incident has been resolved.

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