Palo Alto Networks incident

Prisma Cloud Compute [app-gov] Service Outage

Resolved after 2 hours 9 minutes, affecting Americas - US - app.gov.prismacloud.io, on June 29, 2026.

monitoring Jun 29, 2026, 02:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 29, 2026, 12:57 PM UTC
Resolved
Jun 29, 2026, 03:06 PM UTC
Duration
2h 9m
Detected by Pingoru
Jun 29, 2026, 12:57 PM UTC

Affected components

Americas - US - app.gov.prismacloud.io

Update timeline

  1. investigating Jun 29, 2026, 12:57 PM UTC

    We are currently investigating this issue.

  2. identified Jun 29, 2026, 01:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 29, 2026, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 29, 2026, 03:06 PM UTC

    This incident has been resolved.

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