Resolved after 20 hours 36 minutes, affecting Americas - US - app4.prismacloud.io, on January 26, 2026.
We have identified increased latency delaying ingestion for Azure cloud. We are continuing to investigate and work on a fix.
Affected components
Americas - US - app4.prismacloud.io
Update timeline
- investigating Jan 26, 2026, 03:15 PM UTC
Prisma Cloud is currently experiencing an issue. We are actively working on this issue and will provide another update once available with further details. Customer Impact: Delayed ingestion of cloud resources Workaround: N/A
- investigating Jan 26, 2026, 11:05 PM UTC
We have identified increased latency delaying ingestion for Azure cloud. We are continuing to investigate and work on a fix.
- resolved Jan 27, 2026, 11:52 AM UTC
This incident has been resolved
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