Palo Alto Networks incident

edgeService (IoT) service downgrade in United States

Resolved after 1 hour 57 minutes, affecting United States - Americas, on March 3, 2026.

investigating Mar 03, 2026, 11:10 PM UTC

The edgeService stop to fetch latest verdicts from backend service. We have identified the issue in upstream component. We are monitoring the upstream service and will post the update here.

Started
Mar 03, 2026, 11:10 PM UTC
Resolved
Mar 04, 2026, 01:07 AM UTC
Duration
1h 57m
Detected by Pingoru
Mar 03, 2026, 11:10 PM UTC

Affected components

United States - Americas

Update timeline

  1. investigating Mar 03, 2026, 11:10 PM UTC

    The edgeService stop to fetch latest verdicts from backend service. We have identified the issue in upstream component. We are monitoring the upstream service and will post the update here.

  2. resolved Mar 04, 2026, 01:07 AM UTC

    This incident has been resolved.

Your product runs on more than Palo Alto Networks

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →