Resolved after 47 minutes, affecting Production - Billing and Production - Billing and 1 more, on August 24, 2026.
The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected].
Affected components
Update timeline
- identified Aug 24, 2026, 08:35 AM UTC
We have identified the issue affecting Retain that began around 7:56 UTC. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected].
- monitoring Aug 24, 2026, 09:11 AM UTC
We have deployed a fix for the issue that was affecting Retain. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected].
- resolved Aug 24, 2026, 09:22 AM UTC
The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected].
Your product runs on more than Paddle
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services