Is Paddle down?
Last checked just nowNo incidents right now.
Paddle is operational right now. Last checked just now; the most recent incident resolved 33d ago.
Real-time Paddle status, recent outages, and incident history — pulled directly from Paddle's official status page at https://paddlestatus.com every 5 minutes. Pingoru tracks 38 Paddle services and has captured 6 incidents in the last 90 days (99.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Paddle reports a new incident — free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Production - BillingProduction - BillingProduction - Billing
Timeline · 2 updates
- investigating · Sep 02, 2026, 08:31 PM UTC
Status: Investigating Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error when attempting to download generated reports. We are working to identify the root cause and restore normal service as soon as possible. We’ll provide another update when more information is available. We appreciate your patience. Please reach out to our Customer Support team via [email protected] should you have any questions. Affected components Production - Billing (Degraded performance)
- resolved · Sep 02, 2026, 09:04 PM UTC
Status: Resolved The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloaded as expected. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Operational)
Latest: Status: Resolved The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloa…
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- Production - ClassicProduction - ClassicProduction - BillingProduction - BillingProduction - ClassicProduction - ClassicProduction - Billing
Timeline · 3 updates
- identified · Aug 24, 2026, 08:35 AM UTC
Status: Identified We have identified the issue affecting Retain that began around 7:56 UTC. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Partial outage) Production - Classic (Partial outage)
- monitoring · Aug 24, 2026, 09:11 AM UTC
Status: Monitoring We have deployed a fix for the issue that was affecting Retain. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)
- resolved · Aug 24, 2026, 09:22 AM UTC
Status: Resolved The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)
Latest: Status: Resolved The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have a…
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- Production - ClassicProduction - ClassicSandbox - ClassicProduction - ClassicProduction - BillingProduction - BillingSandbox - BillingProduction - ClassicProduction - ClassicSandbox - Classic
Timeline · 2 updates
- identified · Jul 16, 2026, 08:00 AM UTC
Status: Identified We’ve identified an issue affecting access to the Paddle seller dashboard sign-in flow at vendors.paddle.com "vendors.paddle.com": http://vendors.paddle.com and sandbox-vendors.paddle.com "sandbox-vendors.paddle.com": http://sandbox-vendors.paddle.com, caused by a third-party incident. Users who are already signed in are not affected. The issue is only impacting new sign-in attempts. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected] "[email protected]": mailto:[email protected]. Affected components Sandbox - Classic (Degraded performance) Production - Classic (Degraded performance) Production - Billing (Degraded performance) Sandbox - Billing (Degraded performance)
- resolved · Jul 16, 2026, 08:24 AM UTC
Status: Resolved The incident affecting access to the Paddle seller dashboard sign-in has been fully resolved. All services are now operating normally. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]. Affected components Production - Billing (Operational) Sandbox - Billing (Operational) Sandbox - Classic (Operational) Production - Classic (Operational)
Latest: Status: Resolved The incident affecting access to the Paddle seller dashboard sign-in has been fully resolved. All services are now operating normally. We are closely monitoring th…
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- Started Sep 02, 2026, 09:04 PM UTC · Resolved Sep 02, 2026, 09:04 PM UTC · —
- Retain ResolvedStarted Aug 24, 2026, 09:22 AM UTC · Resolved Aug 24, 2026, 09:22 AM UTC · —
- Started Jul 16, 2026, 08:24 AM UTC · Resolved Jul 16, 2026, 08:24 AM UTC · —