Resolved after 1 day 7 hours, affecting CRM UK, on November 13, 2024.
We are currently monitoring
Affected components
CRM UK
Update timeline
- investigating Nov 13, 2024, 08:09 AM UTC
No one can phone into the UK. We are working with 3CX to find a solution.
- identified Nov 14, 2024, 08:22 AM UTC
Issue has been identified
- identified Nov 14, 2024, 08:23 AM UTC
Agents need to reset their password via the link they receive by email from 3CX.
- monitoring Nov 14, 2024, 08:23 AM UTC
We are currently monitoring
- resolved Nov 14, 2024, 03:31 PM UTC
Issue has been resolved.
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