Oviva incident

Outcome Letter Broken (CCR Editor)

Resolved after 4 hours 34 minutes, affecting CRM Germany and CRM Switzerland and 1 more, on January 16, 2025.

identified Jan 16, 2025, 01:07 PM UTC

Issue has been resolved

Started
Jan 16, 2025, 08:33 AM UTC
Resolved
Jan 16, 2025, 01:07 PM UTC
Duration
4h 34m
Detected by Pingoru
Jan 16, 2025, 08:33 AM UTC

Affected components

CRM GermanyCRM SwitzerlandCRM UK

Update timeline

  1. investigating Jan 16, 2025, 08:33 AM UTC

    Outcome Letter feature (Clinical case report) is completely broken. We are investigating.

  2. identified Jan 16, 2025, 09:41 AM UTC

    The issue has been identified. We are working on a fix.

  3. identified Jan 16, 2025, 01:07 PM UTC

    Issue has been resolved

  4. resolved Jan 16, 2025, 01:07 PM UTC

    Issue has been resolved.

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