Oviva incident

Daily Overview feedback not showing

Resolved after 3 days 18 hours, affecting Oviva Direkt Login Server and Oviva Direkt Mobile App, on March 21, 2025.

resolved Mar 25, 2025, 09:24 AM UTC

The fix has been applied and the Daily feedback feature is enabled again. Feedback and suggestions should be calculating correctly now.

Started
Mar 21, 2025, 02:31 PM UTC
Resolved
Mar 25, 2025, 09:24 AM UTC
Duration
3d 18h
Detected by Pingoru
Mar 21, 2025, 02:31 PM UTC

Affected components

Oviva Direkt Login ServerOviva Direkt Mobile App

Update timeline

  1. identified Mar 21, 2025, 02:31 PM UTC

    We are looking into the issue and possibible solutions.

  2. identified Mar 21, 2025, 02:53 PM UTC

    We have temporarily disabled daily feedback while we continue to work on a solution.

  3. resolved Mar 25, 2025, 09:24 AM UTC

    The fix has been applied and the Daily feedback feature is enabled again. Feedback and suggestions should be calculating correctly now.

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