Resolved after 1 day 23 hours, affecting Oviva Direkt Coaching Suite and Oviva Direkt Mobile App, on February 11, 2026.
The root cause of the issue has been resolved but the system is recovering only slowly. Patients are still impacted, they see their measurement updates with a very long delay of several hours. This affects also the goal completion feature in the apps.
Affected components
Update timeline
- investigating Feb 11, 2026, 09:36 AM UTC
We are experiencing issues with the DiGA infrastructure at the moment.
- identified Feb 11, 2026, 09:55 AM UTC
We have identified the issue.
- investigating Feb 11, 2026, 09:55 AM UTC
Patient-facing capabilities may still be degraded, including task completion and other management functionality.
- identified Feb 11, 2026, 02:46 PM UTC
We are downgrading the ongoing issues to an incident.
- identified Feb 12, 2026, 08:28 AM UTC
The root cause of the issue has been resolved but the system is recovering only slowly. Patients are still impacted, they see their measurement updates with a very long delay of several hours. This affects also the goal completion feature in the apps.
- resolved Feb 13, 2026, 08:53 AM UTC
The issue has been resolved.
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