Resolved after 57 minutes, affecting US East / Virginia and Canada / Central and 1 more, on December 8, 2025.
On December 8th, we experienced an issue that affected application publishing. This resulted in users being unable to publish any applications in the Development stage across all regions, encountering the error code OS-DPL-40802 \(Deployment timeout\). The root cause of the incident was a new version of an internal service that was deployed around the same time the problem started. This new version contained changes that caused application deployments to fail. The issue was resolved by reverting the internal service to the previous stable version.
Affected components
Update timeline
- investigating Dec 08, 2025, 10:15 AM UTC
We are aware of an issue impacting the 1-Click Publish (1CP) functionality. Customers may be experiencing error "OS-DPL-40802". This issue is affecting our customers in all regions. Our team is currently investigating the cause. We will provide an update as soon as more details are available.
- resolved Dec 08, 2025, 11:12 AM UTC
This incident has been fully resolved and application deployments are now operating as expected. Our team will continue to investigate the root cause. Thank you for your patience.
- postmortem Dec 11, 2025, 04:25 PM UTC
On December 8th, we experienced an issue that affected application publishing. This resulted in users being unable to publish any applications in the Development stage across all regions, encountering the error code OS-DPL-40802 \(Deployment timeout\). The root cause of the incident was a new version of an internal service that was deployed around the same time the problem started. This new version contained changes that caused application deployments to fail. The issue was resolved by reverting the internal service to the previous stable version.
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