Otera incident
Webhooks and some Sign-Ins are failing due to studio.otera.ai migration change
Resolved after 1 hour 23 minutes, on January 27, 2026.
The fix has been applied and is working as expected. All systems are now operating normally. We'll continue monitoring to ensure stability.
Update timeline
- investigating Jan 27, 2026, 08:40 AM UTC
We are currently investigating this issue.
- monitoring Jan 27, 2026, 09:47 AM UTC
We identified that some HTTP clients were not following the redirect from *.deepopinion.ai to *.otera.ai correctly. To resolve this, we've changed our approach—requests to *.deepopinion.ai are now handled internally and will respond under the same domain, eliminating the need for client-side redirects.
- resolved Jan 27, 2026, 10:04 AM UTC
The fix has been applied and is working as expected. All systems are now operating normally. We'll continue monitoring to ensure stability.
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